INTERNATIONAL HOLIDAY
SHOPPING REPORT
Combination of digital and physical channels is key for consumers globally
We asked over 3,000 consumers in seven countries about their shopping habits this holiday season.
Download the report to get exclusive insight, learn about the challenges for retailers worldwide and receive key recommendations for action.
Brazil
Black Friday turns all of Brazil into enthusiastic bargain hunters
Germany
German e-commerce leading the way
Hong Kong
Mobile payments driving e-commerce in Hong Kong
Malaysia
Desire to see new payment technology in buying experiences
Singapore
Technology adds value to the shopping experience
United Kingdom
Uncertain of the value of new shopping technology
USA
Brand trust influences the buying decision
Totals
39%
of consumersplan to buy on Black Friday
shopping event across all countries
What adds value to customers’ shopping experience? What kind of experience are they looking for? How can you get them to become repeat customers?
We surveyed over 3,000 consumers in Brazil, Germany, Hong Kong, Malaysia, Singapore, UK, and USA to find out more about their shopping behavior and expectations from online and in-store retailers.
The main takeaway: Consumers are looking for consistent experiences and product offerings across all purchasing channels. The Wirecard Holiday Shopping Report is full of deep insights to enrich your business:
- Improve customer loyalty after the holiday season
- Add real value to the customer journey
- Maximize revenues by enabling an omnichannel experience
